BBB Business Review

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BBB Accredited Business since

Green Planet Cleaning Services

Phone: (415) 895-0996 View Additional Phone Numbers

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Green Planet is an A rated Accredited BBB Green Cleaning Service in Marin and San Francisco. Our company offers house cleaning, window cleaning and office cleaning to your home or business providing the highest quality of service

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Green Planet Cleaning Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Green Planet Cleaning Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Green Planet Cleaning Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 29, 2013 Business started: 09/10/2008 Business started locally: 09/10/2008
Type of Entity

Sole Proprietorship

Business Management
Mr. Marcos Silva, Owner
Contact Information
Principal: Mr. Marcos Silva, Owner
Number of Employees


Business Category

House Cleaning Organizing Services - Household & Business Window Cleaning Cleaning Services - Commercial Office Moving Assistance - Packing, Unpacking, Organizing

Refund and Exchange Policy
Green Planet Cleaning Services provide a 24hr Guarantee from the time of the cleaning. If you are not satisfied with our services, just contact us within 24hr and we will be happy to assist you with your concerns.
Service Area
This business service area covers: Marin and San Francisco counties, San Francisco, Belvedere, Corte Madera, Fairfax, Greenbrae, Kentfield, Larkspur, Mill Valley, Novato, Ross, San Anselmo, San Rafael, Sausalito, Tiburon.
Products & Services

Contact Green Planet House Cleaning of Marin and San Francisco SF for your home cleaning. Get your house or Commercial Windows cleaned with our Cleaners. We will make your Office or Construction Site look shiny again.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.