BBB Business Review

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BBB Accredited Business since 11/01/1996

Old Republic Home Protection Company, Inc. (Headquarters)

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Phone: (800) 445-6999Fax: (877) 301-8882View Additional Phone NumbersPO Box 5017, San RamonCA 94583-0917

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Description

This company offers Home Warranty Services.

BBB Accreditation

A BBB Accredited Business since 11/01/1996

BBB has determined that Old Republic Home Protection Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Old Republic Home Protection Company, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 893 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

893 complaints closed with BBB in last 3 years | 350 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues15
Billing / Collection Issues57
Delivery Issues10
Guarantee / Warranty Issues290
Problems with Product / Service521
Total Closed Complaints 893

Additional Complaint Information

The company has requested that when consumers are filing a complaint that they submit their plan numbers.

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on Old Republic Home Protection Company, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 11/15/1989Business started: 05/01/1974
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department of Insurance
300 S Spring St, South Tower
Los Angeles, CA90013-1230
(800) 927-4357
http://www.insurance.ca.gov

BBB records show a license number of 33522 for this company, issued by California Department of Insurance. Their web address is http://www.insurance.ca.gov.

Type of Entity

Corporation

Incorporated: May 1974, CA

Contact Information
Ms. Gwen Gallagher (President)Ms. Maria Silva Mr. Gary Vistalli (Compliance Manager)
Number of Employees

400

Business Category

Home Warranty Plans, Insurance Services, Insurance - Homeowners

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.