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San Francisco Bay Area and Northern Coastal California

BBB Business Review

BBB Accredited Business since 04/22/2011

Americare Alliance

(510) 885-1319PO Box 20216, Castro ValleyCA 94546-8216

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Description

AmeriCare is a home care provider servicing clients throughout the East Bay. Our services include personal care such as bathing and dressing as well as companion care such as meal prep, medication reminders, and light housekeeping.

Our caregivers provide assistance with all activities of daily living and our services are designed to keep people living safely in the comfort of their own home. We are a great alternative to assisted living!

BBB Accreditation

A BBB Accredited Business since 04/22/2011

BBB has determined that Americare Alliance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Americare Alliance's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Home Health Services, House Cleaning

Additional Information

top
BBB file opened: 04/19/2011Business started: 02/01/2007
Type of Entity

Limited Liability Company

Contact Information
Principal: Ms. Donna Venziano (Owner)
Number of Employees

1

Business Category

Home Health Services, House Cleaning

Hours of Operation
Mon: 09:00 AM to 07:00 PMTue: 09:00 AM to 07:00 PMWed: 09:00 AM to 07:00 PMThu: 09:00 AM to 07:00 PMFri: 09:00 AM to 07:00 PMSat: 09:00 AM to 01:00 PMSun: 09:00 AM to 01:00 PM
Service Area

This business service area covers the bay area.

Alternate Business Names
Venziano Ventures, LLC
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Photos & Videos

Photographs

1 Photo

LocationsX

1 Locations

  • PO Box 20216 

    Castro Valley, CA 94546-8216(510) 885-1319

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Americare Alliance is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.