BBB Business Review

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BBB Accredited Business since

Whisper Hearing Center

Additional Locations

Phone: (415) 492-8888 Fax: (415) 492-8583 View Additional Phone Numbers 750 Las Gallinas Ave Ste 103, San Rafael, CA 94903

Click for BBB Rating on Whisper Hearing Center

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This company offers hearing examinations, hearing devices, vestibular evaluations and advice and counseling regarding hearing problems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Whisper Hearing Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Whisper Hearing Center. BBB Serving New Jersey has the full report as that BBB handles all complaints for Whisper Hearing Center.

Additional Information

BBB file opened: July 14, 2006 Business started: 08/01/2003 Business started locally: 08/01/2003 Business incorporated 07/24/2003 in CA
Type of Entity


Business Management
Dr. Lisa Jaschke Monardi, CEO
Contact Information
Principal: Dr. Lisa Jaschke Monardi, CEO
Number of Employees


Business Category

Hearing Aids & Assistive Devices Audiologists

Service Area
This business service area covers the San Rafael CA area.
Alternate Business Names
Audiology Holding Whisper Audiology Center, Inc.
Industry Tips
Hearing Aid

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.