BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Creekside Hearing Aid Service

Phone: (707) 474-3392 600 Nut Tree Rd Ste 250, Vacaville, CA 95687 http://www.creeksidehearing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers full service hearing aid services. Testing, fitting, follow up and hearing aid sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Creekside Hearing Aid Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Creekside Hearing Aid Service include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Creekside Hearing Aid Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 14, 2001 Business started: 06/01/1998 Business started locally: 06/01/1998
Type of Entity

Sole Proprietorship

Business Management
Ms. Cynthia Peffers,, Owner
Contact Information
Principal: Ms. Cynthia Peffers,, Owner
Number of Employees

3

Business Category

Hearing Aids & Assistive Devices

Refund and Exchange Policy
45 Day Exchange or Return Privilege on all hearing aids purchased
Service Area
This business service area covers Vacaville CA and the surrounding areas.
Products & Services

Hearing Tests and Evaluations
Orientation and Counseling
High Quality Digital Hearing Aids
Sound protection and swim Plugs
Assistive Listening Devices

Industry Tips
Hearing Aid
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.