Business ProfileforSterling Administration

If 0 star is an option thats what I would choose! Im having a hard time trying to to get a reimbursement back from Sterling, I went to the urgent care on 12/22/23 and after the service I went to swipe my Sterling card and it declined and tried several times and declined every time, there was a line and I had to pay via my debit card. I submitted countless Claims and they all getting denied due to insufficient Documentation, I call them and waited to talk to someone and told me about 1hr 45mins and I told them my situation and they said it was insufficient documentation, and I submitted new claims with new documents and keep getting declined and have to call them again to see whats going on! Every time I call them they give me a different excuse to why its getting declined, Like: The documentation is not clear and not visible! How? its a PDF documentation. I call them again and they said ohh the documentation doesnt have your name in it, I submitted a new claim another excuse, we cant see which debit card you paid with, submitted my receipt from previous claims , and another excuse it doesnt show the amount you paid. So every time I call they give me an excuse after excuse and they tell me what they need and I put it on the claims and still getting declined. ALL THEY DO IS GIVE EXUCSE! Why pay when guys cant even resolve a $50 claim. Our Company pays for your services and you guys dont even do nothing. Worst ***************** Overall! Dont even bother to contract this company.