BBB Business Review

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This business is not BBB accredited.

Carolyn's Creations Unlimited a Spa Driven Salon

Phone: (510) 232-8331 200 Broadway, Richmond, CA 94804

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a spa driven salon and we are here to educate our clients. What makes us different is that we promote a healthy living standard, a sense of hope, and most of all feeling better about oneself. Ask about our beauty and body consultation.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Carolyn's Creations Unlimited a Spa Driven Salon include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carolyn's Creations Unlimited a Spa Driven Salon
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 23, 2003 Business started: 02/10/1998 Business started locally: 02/10/1998
Type of Entity

Sole Proprietorship

Business Management
Ms. Carolyn A. Winzer, Cosmetologist
Contact Information
Principal: Ms. Carolyn A. Winzer, Cosmetologist
Number of Employees


Business Category

Hair Styling and Services

Refund and Exchange Policy
See your cosmetologist on refund and exchange policies.
Service Area
This company services the 510, 925, 415, 707 and the Bay area.
Alternate Business Names
Carolyn A. Winzer, Cosmetologist
Products & Services

We offer manicure, pedicure, spa & skin treatments, reflexology treatments and have certified trichologist technicians on staff.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.