BBB Logo

Better Business Bureau ®
Start With Trust®
San Francisco Bay Area and Northern Coastal California

BBB Business Review

Is this your Business?

This Business is not BBB Accredited

Direct Buy

Find a Location

Phone: (707) 430-4400Fax: (925) 463-3202View Additional Phone Numbers5090 Central Way, FairfieldCA 94534

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers sales of home merchandise and other items.

BBB Accreditation

Direct Buy is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Direct Buy's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

top

The BBB has requested basic information from this company. The company has declined to provide this information.

Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.

BBB file opened: 03/01/2006Business started: 01/01/2004
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Calif. Bureau Home Furnishings and Thermal Insulations
3485 Orange Grove Ave
North Highlands, CA95660-5506
(916) 574-0280
http://www.dca.ca.gov/bhfti

BBB records show a license number of 150810 for this company.

Type: Bureau of Home Furnishings-Furn/Bed Retailer

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Limited Liability Company

Business Management

BBB was notified that locations for Direct Buy East Bay and North Bay have closed.

Direct Buy's corporate office has informed us that they will continue to service members of both locations and will be making available to them their Home Shopping Service.

Members with questions can call 800-827-6400.

Contact Information
Customer Contact: Member Relations
Number of Employees

19

Business Category

General Merchandise - Retail, Furniture - Retail, Building Materials, Home Improvements

Alternate Business Names
Direct Buy North Bay, Direct Buy of East Bay, ANCJ, LLC
Industry Tips
BBB Warns Spring Time Brings Home Improvement Scams
Home Improvements
Protect Your Holiday Purchases
Safe & Sound: Securing Your Home
TTY Relay Operators Used to Defraud Businesses
Winterizing Your Home

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.