BBB Accredited Business since 02/11/2011
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Sonoma Plant Works Inc. dba Monster Gardens is an online and retail store provider of hydroponic garden supplies and equipment.
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A BBB Accredited Business since 02/11/2011
BBB has determined that Sonoma Plant Works Inc. dba Monster Gardens meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Sonoma Plant Works Inc. dba Monster Gardens' rating include:
- Length of time business has been operating.
Factors that raised Sonoma Plant Works Inc. dba Monster Gardens' rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Contact InformationPrincipal: Mr. Ryan Bonelli (Owner)Mr. Jim Guttierrez (Owner)Ms. Heather Lott (Owner)
Number of Employees
Garden Centers, Hydroponics - Equipment & Supplies, Lighting Plants
Hours of OperationMon: 10:00 AM to 07:00 PMTue: 10:00 AM to 07:00 PMWed: 10:00 AM to 07:00 PMThu: 10:00 AM to 07:00 PMFri: 10:00 AM to 07:00 PMSat: 10:00 AM to 07:00 PM
This business service area covers: Nationwide