BBB Accredited Business since 05/02/2005
Bassett Furniture Direct
(510) 623-680043530 Christy St, Fremont, CA 94538-3294
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This company offers a full line of Bassett furniture including bedroom, dining, living spaces, media room, work spaces, accents, lighting, rugs, and bedding.
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A BBB Accredited Business since 05/02/2005
BBB has determined that Bassett Furniture Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Bassett Furniture Direct's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
BBB serving Roanoke, VA maintains a report on this company's headquarters location. Please visit http://Vawest.bbb.org for details or call (540) 342-3455.
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Calif. Bureau Home Furnishings and Thermal Insulations
3485 Orange Grove Ave
North Highlands, CA95660-5506
BBB records show a license number of 159043 for this company.Type: Bureau of Home Furnishings-Furn/Bed Retailer
Check License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Contact InformationPrincipal: Mr. John Candell (General Manager)Mr. Kari Hensel (Manager)
Number of Employees
Furniture - Retail