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BBB Accredited Business since 05/02/2005

Bassett Furniture Direct

(510) 623-680043530 Christy St, FremontCA 94538-3294

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Description

This company offers a full line of Bassett furniture including bedroom, dining, living spaces, media room, work spaces, accents, lighting, rugs, and bedding.

BBB Accreditation

A BBB Accredited Business since 05/02/2005

BBB has determined that Bassett Furniture Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Bassett Furniture Direct's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

BBB serving Roanoke, VA maintains a report on this company's headquarters location. Please visit http://Vawest.bbb.org for details or call (540) 342-3455.

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Additional Information

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BBB file opened: 01/01/1903Business started: 01/01/1903
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Calif. Bureau Home Furnishings and Thermal Insulations
3485 Orange Grove Ave
North Highlands, CA95660-5506
(916) 574-0280
http://www.dca.ca.gov/bhfti

BBB records show a license number of 159043 for this company.

Type: Bureau of Home Furnishings-Furn/Bed Retailer

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. John Candell (General Manager)Mr. Kari Hensel (Manager)
Number of Employees

15

Business Category

Furniture - Retail

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