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          2Modern.com has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • 2Modern.com

              35 Miller Ave # 192 Mill Valley, CA 94941-1903

              BBB Accredited Business

            Business Profilefor2Modern.com

            Baby Accessories Wholesale
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 18 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/8/2011

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            2Modern.com offers furniture, lighting fixtures, children's furniture, baby accessories, kitchen and home accessories.

            Business Details

            BBB File Opened:
            8/22/2006
            Years in Business:
            21
            Business Started:
            1/1/2003
            Business Started Locally:
            1/1/2003
            Business Incorporated:
            8/15/1997
            Accredited Since:
            11/8/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 161128 for this business, issued by Bureau of Electronic and Appliance Repair. The expiration date of this license is 10/31/2025.

            These agencies may include:

            Bureau of Electronic and Appliance Repair

            4244 South Market Court, Suite D

            Sacramento CA 95834-1243

            (916) 999-2041

            http://www.bearhfti.ca.gov/

            Type of Entity:
            Corporation
            Number of Employees:
            10
            Alternate Business Name
            • Carve Media, Inc.
            • 2Modern
            Hours of Operation

            Primary

            M:
            6:00 AM - 4:00 PM
            T:
            6:00 AM - 4:00 PM
            W:
            6:00 AM - 4:00 PM
            Th:
            6:00 AM - 4:00 PM
            F:
            6:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Greg Finney, CEO
            Contact Information

            Principal

            • Mr. Greg Finney, CEO

            Customer Contact

            • Mr. Greg Finney, CEO
            Additional Contact Information

            Fax Numbers

            • (888) 240-5333
              Primary Fax

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/04/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Hello, I put in an order on September 28, 2023 for the fatboy sumo grand sofa which totals to $4,000 +. When I purchased this sofa in September, there was no delay on the item and it wasn't backordered nor was it out of stock. It even had an estimated shipping date of October 15, 2023 at the time of purchase. After October 15th passed, I reached out to the company on my own initiative (I didn't have an email with a status update or reason for delay) to request the details. I was given a new date of November 3, 2023. I asked for a reason for the delay and I was told that the shipment is "most likely" delayed due to a customs issue which happens to the company from time to time. I tried to ask the representative why they would sell an item that they didn't have in stock or at a warehouse already in the US and I wasn't given a straight answer. November 3rd passes and I wait until the following Monday (November 6, 2023) before reaching out. Once again, I had no email or phone call or automated text message with any status update - I had to reach out to the company on my own. This time, it was noticeably harder to get in touch with anybody - I emailed, I called (I was put on hold and then after 15 minutes I was told to leave a message), and I tried to use the online chat service. Nothing. Finally, I got an email back saying November 15, 2023 is the new estimated shipping date. I responded to the email asking what the reason was and I still have no response. As you can probably guess how this is going to go by now, November 15 passes, no update - my order is still unfulfilled. Once again, I reached out and the representative gave me another date this time December 4, 2023 and I was rushed off of the phone because the representative literally told me that he had a lot of other calls and he couldn't answer any of my questions at the time. It's December 4th and I can't reach anybody through phone, email, or through the online chat. This business is absolutely terrible.
            Read More

            Customer Reviews

            18 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Shawna S

            10/06/2023

            I waited several weeks for the item I wanted to show as in stock. When I purchased, the item said "ships in 1 to 3 business days." Several days later the item changed to backordered. It has been more than a month and I still don't have my order, and I have not received an explanation. Just vague, impersonal "thank you for your patience" emails. I will probably request a refund. First and last time purchasing from 2Modern.

            2Modern.com Response

            11/10/2023

            Hi ******, Thank you for sharing your feedback. We apologize that your item moved into a backordered status after you placed your order. We see that you requested to be refunded for the order, and we have canceled the order and issued a refund successfully. If there is anything else we can help with, please contact our Customer Support team by phone at ************ (M F: 6am 4pm PST) or by email at ********************************* Best Regards, 2Modern

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