BBB Business Review

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This business is not BBB accredited.

First House Financial

Phone: (877) 413-7214 Fax: (831) 515-5200 View Additional Phone Numbers 755 Baywood Dr Fl 2, Petaluma, CA 94954 View Additional Web Addresses


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Description

This company offers foreclosure listings to the public.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for First House Financial include:

  • 81 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business
  • 32 complaint(s) filed against business that were not resolved

Factors that raised the rating for First House Financial include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

81 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 8
Delivery Issues 2
Guarantee/Warranty Issues 2
Problems with Product/Service 58
Total Closed Complaints 81

Customer Reviews Summary Read customer reviews

0 Customer Reviews on First House Financial
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 18, 2012 Business started: 09/01/2009 Business started locally: 09/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. David Date, Owner Mr. John Date, CMO
Contact Information
Principal: Mr. David Date, Owner
Number of Employees

15

Business Category

Foreclosure Services

Service Area
Nationwide
Alternate Business Names
First House Financial Corporation LP Rentals Sun Financial Online WJ Rentals
Products & Services

Search Pre-foreclosures, Auctions and Bank Homes

Get Loan Amount, Owner/Lender Names and Trustee Contact Information

Up-to-date Market Values, Net Equity and Loan-to-Value

Connect with Our American Customer Service

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.