BBB Accredited Business sinceAdditional Locations
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This company offers retail sales and professional installation of all flooring types: carpet, hardwood, ceramic tile stone, linoleum, and laminates.
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A BBB Accredited Business since
BBB has determined that The Floor Store, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 743630.
Type of Entity
Business ManagementMr. Larry Flick, CEO Mr. Robert Capps, Manager Mr. Bret Lowder, General Manager Mr. Michael Magnes, Manager Mr. Tarik Mellali, Manager Ms. Nina Minger, Manager Mr. Henry Rodriguez, Manager Mr. Jenn Turner, Manager
Number of Employees
Floor Materials - Retail Contractors - Flooring Floor Laying, Refinishing & Resurfacing Carpet & Rug Dealers - New
Service AreaThis business service area covers Northern California.
Alternate Business NamesThe Floor Store; Carpet Concepts (formerly know as)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview