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BBB Business Review

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BBB Accredited Business since

The Restoration CleanUp Company Inc.

Phone: (800) 500-4310 Fax: (925) 473-2275 198 Harbor Ct, Pittsburg, CA 94565 http://www.thecleanupco.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers fire and water cleanup.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Restoration CleanUp Company Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Restoration CleanUp Company Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Restoration CleanUp Company Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 07, 2005 Business started: 04/29/2002 Business started locally: 04/29/2002 Business incorporated 11/20/2013 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752

Type of Entity

Corporation

Business Management
Mr. Dean Miller, President/Owner Ms. Bernadetta Felli, Business Manager
Contact Information
Customer Contact: Ms. Bernadetta Felli, Business Manager
Principal: Mr. Dean Miller, President/Owner
Number of Employees

23

Business Category

Fire & Water Damage Restoration Fire & Smoke & Water Clean Up Mold & Mildew Remediation

Service Area
This business service area covers: Bay Area

and the counties of Marin, Sonoma, Napa, Yolo, Sacramento, Contra Costa, SanJoaquin, Stanislaus, Alameda, San Francisco, San Mateo, and Solano.

Alternate Business Names
ROYAL RUG WASHING CO., INC.
Products & Services

Structure Drying; Crawl Space Drying; Mold Remediation; Smoke & Odor Removal; Full Contents Drying and Restoration; Asbestos contents decontamination; Board up services; Sewage (Black Water) Decontamination; Debris removal...other services just ask!

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.