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Find a Location

C & J Fencing has 1 locations, listed below.

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    Business ProfileforC & J Fencing

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/11/2006

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    C & J Fencing offers all types of fencing-construction and repair, custom style design, wood fences and welded ornamental steel fences, metal frame extra wide opening gates for RV and boat owners.

    Business Details

    Location of This Business
    12893 Alcosta Blvd #P, San Ramon, CA 94583-1305
    BBB File Opened:
    4/4/2006
    Years in Business:
    19
    Business Started:
    2/1/2005
    Business Started Locally:
    2/1/2005
    Business Incorporated:
    1/1/2008
    Accredited Since:
    4/11/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 924202 for this business, issued by Contractors State License Board. The expiration date of this license is 10/31/2024.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Corporation
    Number of Employees:
    5
    Alternate Business Name
    • Mt. Diablo Lumber, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Chris French, Owner, CEO
    Contact Information

    Principal

    • Mr. Chris French, Owner, CEO
    Additional Contact Information

    Fax Numbers

    • (925) 355-1512
      Primary Fax
    • (925) 240-7475
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On October 16, 2023, C&J Fencing came out to install new fence at my home in Hercules. They started on a shared line with **************************. *********************** came out in 2022 to give me an estimate. I took him over to *****'s yard and told him that I wanted the same fence they installed on her property. **** told me he would do so. He sent me the contract. I didn't sign the contract at that time. When I was ready to install the fence, I called **** to inform him. He said he had to send me a revised contract. It was dated 6/12/23. I gave it to ***** and she reviewed it, and signed for the split invoice. We had agreed that I was getting the same fence that was installed on her property because that is what she wanted. WE CHECKED THE CONTRACT AND IT WAS THE SAME AS HER CONTRACT. ***** proceeded to send them an email with photos of her fence and the new fence on my property. It was not the same. She sent them both contracts. I called them to inform them that it was not the *********** and the gate was poorly installed. The quality of the job was poor. They told me that they would come the following day to install the other side of the fence. I told them that we had to resolve the fence that was installed first. I told ******* that someone had to come out and see the work. **** was on vacation, but the office told me he would be back on October 18. When **** arrived, I took him over to ***** and showed him that was not the fence we agreed upon. I showed him both contracts. His response was that someone made a mistake and that was not the fence I signed for in the contract. I reiterated that both ***** and my contract were exactly the same . I told him that he had to install the fence I requested. I distinctly remember repeating various times that I wanted the same fence as *****. When I told him that today, his response was that it was 2 years ago and he can't remember what he said. The first contract was dated 6/21/22. He sent me the contract 1 week after he came out to give the estimate. He was fully aware of the fence that I wanted.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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