BBB Accredited Business sinceFind a Location
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This firm offers online shopping services including merchant verification and post purchase protection.
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A BBB Accredited Business since
BBB has determined that SquareTrade, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for SquareTrade, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1111 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||848|
|Total Closed Complaints||1111|
Additional Complaint Information
Filing a complaint? Looking for a faster resolution?
Call SquareTrade's complaint line directly - 866.840.2196 Monday through Thursday 8 am to 6:30 pm Pacific Time and a Resolution Specialist will work with you to resolve your issue.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||88|
Type of Entity
Business ManagementMs. Britney Freeman, Resolution Specialist Ms. Priya Shah, Director
Number of Employees
Extended Warranty Contract Service Companies Internet Shopping
Service AreaThis business service area covers: Internationally - UK, Finland, US, Canada
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview