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BBB Accredited Business since


Phone: (888) 632-3674 View Additional Phone Numbers 1125 Tamalpais Ave, San Rafael, CA 94901

BBB Business Reviews may not be reproduced for sales or promotional purposes.


MCE is a not-for-profit, community-based electricity provider that gives customers the choice of
having 50% to 100% of their electricity supplied from clean, renewable sources such as solar, wind, bioenergy, geothermal and hydroelectricity at competitive rates.

MCE’s service area includes Marin County, Napa County, and the cities of Benicia, El Cerrito, Lafayette, San Pablo, Richmond and Walnut Creek. By choosing MCE, customers help support new in-state and local renewable energy generation. For more information about MCE, visit 

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that MCE meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MCE
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 2012 Business started: 05/07/2010 in CA Business started locally: 05/07/2010
Type of Entity


Business Management
Ms. Elizabeth Kelly, General Council Ms. Beckie Menton, Director of Customer Programs Ms. Jamie Tuckey, Director of Public Affairs Mr. Greg Brehm, Director of Power Resources Ms. Sarah Estes-Smith, Director of Internal Operations Mr. Justin Kudo, Manager of Account Services Ms. Dawn Weisz, CEO
Contact Information
Principal: Ms. Elizabeth Kelly, General Council
Customer Contact: Mr. Justin Kudo, Manager of Account Services
Principal: Ms. Beckie Menton, Director of Customer Programs
Principal: Ms. Jamie Tuckey, Director of Public Affairs
Number of Employees


Business Category

Energy Service Companies Renewable Energy Energy Audits Energy Management & Conservation Consultant

Service Area
This business service area covers: Belvedere, Corte Madera, Fairfax, Greenbrae, Kentfield, Larkspur, Mill Valley, Novato, Ross, San Anselmo, San Rafael, Sausalito, Tiburon, Richmond, Benicia, El Cerrito, San Pablo, Walnut Creek, Lafayette, Napa, St. Helena, Callistoga, American Canyon & Yountville.
Alternate Business Names
Marin Clean Energy MCE Clean Energy
Products & Services

MCE offers two different service options. The "Light Green" program offers 50% Renewable Energy and is the default program for MCE customers. MCE also offers a 100% Renewable "Deep Green" program that customers can opt in to.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.