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BBB Accredited Business since 03/28/2013
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This company is a public, non-for-profit electricity provider that gives customers the choice of having 50% to 100% of their electricity supplied from clean, renewable sources such as solar, wind, bio-energy and hydroelectric.
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A BBB Accredited Business since 03/28/2013
BBB has determined that Marin Clean Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Marin Clean Energy's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Marin Clean Energy
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Contact InformationPrincipal: Ms. Dawn Weisz (Executive Officer)Customer Contact: Mr. Justin Kudo (Manager Account Services) Ben Choi (Account Manager)Ms. Sarah Estes-Smith (Internal Operations Coordinator)
Number of Employees
Energy Service Companies, Energy Management & Conservation Consultant, Energy Audits, Renewable Energy
Products & Services
MCE offers two different service options. The "Light Green" program offers 50% Renewable Energy and is the default program for MCE customers. MCE also offers a 100% Renewable "Deep Green" program that customers can opt in to.
Hours of OperationMon: 09:00 AM to 04:00 PMTue: 09:00 AM to 04:00 PMWed: 09:00 AM to 04:00 PMThu: 09:00 AM to 04:00 PMFri: 09:00 AM to 04:00 PM
This business service area covers: Marin County and Richmond