BBB Accredited Business since

Fry's Electronics, Inc.

Phone: (925) 852-0300 1695 Willow Pass Rd, Concord, CA 94520 View Additional Email Addresses

Click for BBB Rating on Fry's Electronics, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The retail sale of electronic equipment and devices. They also offer a repair service for the electronic products that they sell.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Fry's Electronics, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Fry's Electronics, Inc.. BBB of Los Angeles and Silicon Valley has the full report as that BBB handles all complaints for Fry's Electronics, Inc..

Additional Information

BBB file opened: March 01, 2004 Business started: 03/01/2004 Business started locally: 03/01/2004 Business incorporated 01/01/1985 in CA
Type of Entity


Business Management
Mr. Joe Clare, Store Manager Mr. Bryan Mack, Assistant Manager
Contact Information
Principal: Mr. Joe Clare, Store Manager
Number of Employees


Business Category

Electronic Equipment & Supplies - Dealers Computers Hardware, Software & Services

Additional Locations

  • 1695 Willow Pass Rd

    Concord, CA 94520 (925) 852-0300


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Fry's Electronics, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)