Business ProfileforAleco Electric

Complaint against Aleco Electric, license# ********************, my elderly mother-in-law called Aleco to repair her existing electric strike door release.The technician did not repair that device and told her that her entire house needed to be rewired. He then **** up a contract on his ipad totaling over $****** and asked her for a $1,000 dollar deposit. He had her sign the contract on his iPad and told her he would email her a copy, she stated she does not have a computer so he did not give her a copy of the contract. In the 50 years they have been in the house they never had any electrical issues. On the morning of 11/18 the technicians arrived, my father-in-law sent them away because he didn't want to pay ****** Aleco technician told them they would lose $500 deposit because of not calling the day before. The technicians did not offer to fix her door release even though they were keeping her deposit. Following week my mother-in-law told me about experience. I called Aleco Electric, an employee **** said by policy they will not return the $500. I asked **** to email me the copy of the contract. I sent certified letter to Aleco Electric in ********* on 11/21/2022 giving the name and address of where the job was done and a brief explanation of what transpired and that I would be reporting Aleco to the ********** statelicensing board if they did not return her $500 in a 7 day period. The letter was received by Aleco on 11/23/22 no action was taken. I called Aleco and spoke to ****, I explained the job and asked to speak to a manager, I told him the story, and my previous contacts with the company about attempting to get her full deposit returned to her. He told me he would personally contact me about the matter. I have never recieved a response. When I received a copy of the contract it listed the work done to rewire the house but nothing about repairing her door strike release. ************ Home solicitation sales act protects consumers.