BBB Accredited Business since 02/25/2008
Phone: (877) 777-0502Fax: (415) 723-7441140 New Montgomery St Fl 19, San Francisco, CA 94105-3705View Additional Web Addresses
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This company offers web based cognitive fitness services. Service/Web Class (Not Magazine)
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A BBB Accredited Business since 02/25/2008
BBB has determined that Lumosity.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Lumosity.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 137 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||6|
|Billing / Collection Issues||64|
|Problems with Product / Service||66|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||137|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Lumosity.com
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: October 2006, DE
Contact InformationPrincipal: Contact Form Customer Contact: Ms. Samantha Yang (Customer Service Manager) Amanda MacLeod Mr. Kunal Sarkar (Owner)
Number of Employees
Educational Materials - Home Schooling, Laboratories - Testing
Alternate Business NamesLumos Labs, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview