BBB Business Review
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BBB Accredited Business since 10/09/2009
Heritage Garment Preservation
(707) 746-6300View Additional Phone Numbers4592 E 2nd St. Ste N, Benicia, CA 94510-3925View Additional Email Addresseswww.heritagegown.com
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Description
This company offers cleaning, restoration and preservation of wedding gowns.
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BBB Accreditation
A BBB Accredited Business since 10/09/2009
BBB has determined that Heritage Garment Preservation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Heritage Garment Preservation's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State Board of Equalization121 Spear St Ste 460
San Francisco, CA94105-1584
http://www.boe.ca.gov
BBB records show a license number of 97148040 for this company, issued by State Board of Equalization. Their web address is http://www.boe.ca.gov.
Type: Blank License TypeType of Entity
General Partnership
Contact Information
Principal: Ms. Kathy Wright (Partner)Customer Contact: Ms. Jennifer Judd (Partner)Ms. Carmina West (Partner)Number of Employees
5
Business Category
Dry Cleaners, Bridal Gown Preservation
Products & Services
Wedding Gown Cleaning, Wedding Gown Preservation, Wedding Gown Restoration, Christening Gown Cleaning, Christening Gown Preservation and Restoration, Vintage Gown Restoration ect.
Hours of Operation
Mon: 09:00 AM to 04:30 PMTue: 09:00 AM to 04:30 PMWed: 09:00 AM to 04:30 PMThu: 09:00 AM to 04:30 PMFri: 09:00 AM to 04:30 PMService Area
This company services the USA.
Industry Tips
DrycleaningLocationsX
1 Locations
-
4592 E 2nd St. Ste N
Benicia, CA 94510-3925(707) 746-6300
(866) 268-4696Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Heritage Garment Preservation is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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