BBB Business Review

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This business is not BBB accredited.

Weyland Consultation Services

Phone: (925) 945-7816 Fax: (925) 945-6946 2930 Camino Diablo Ste 110, Walnut Creek, CA 94597 http://www.weylandservices.com


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Description

This company offers outpatient substance abuse services for adults and adolescents. Our service array includes programs, interventions, referral services when indicated, and consultation to help families plan next steps to help a loved one.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Weyland Consultation Services include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Weyland Consultation Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 14, 2004 Business started: 09/29/2000 Business started locally: 09/29/2000
Type of Entity

Partnership

Business Management
Mr. Fredrick Wade, CEO
Contact Information
Principal: Mr. Fredrick Wade, CEO
Number of Employees

1

Business Category

Drug Abuse & Addiction - Info & Treatment

Refund and Exchange Policy
Refund Policy: No refunds will be issued once you are admitted to treatment with Weyland Consultation Services. If an emergency arises that requires early withdrawal from treatment, your situation will be reviewed for possible refund based on a prorated equation of your time in treatment. Such emergency cases will be reviewed individually and may require supporting documentation for the Program Administrator or Clinical Director to make a decision. The decision will be made on the severity of need for which you are withdrawing from treatment solely. If approved for a refund Weyland reserves up to thirty business days to make your refund.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.