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BBB Business Review

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BBB Accredited Business since

Interactive Solutions, Inc.

Additional Locations

Phone: (510) 433-0606 View Additional Phone Numbers 283 4th St STE 301, Oakland, CA 94607 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers online traffic school and teenage driver education services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Interactive Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 3
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 6
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

1 Customer Review on Interactive Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 13, 2002 Business started: 03/31/1997 Business started locally: 03/31/1997 Business incorporated 12/09/1998 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

5 Thomas Mellon Cir Ste 168, San Francisco CA 94134
Phone Number: (415) 330-6469

Type of Entity


Business Management
Ms. Celia Stokes, CEO Ms. Mercy Gitau, Contact Mr. Vlad Sirovsky, Assoc.
Contact Information
Customer Contact: Ms. Mercy Gitau, Contact
Principal: Ms. Celia Stokes, CEO
Number of Employees


Business Category

Drivers Education Auto Driving School Online Education Driving Instruction

Service Area
This business service area covers: Nationally
Alternate Business Names eDriving, LLC

Customer Review Rating plus BBB Rating Summary

Interactive Solutions, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.