BBB Business Review

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This business is not BBB accredited.

STS CPR Concord

Phone: (925) 691-9780 785 Oak Grove Road, Suite U, Concord, CA 94518 http://www.concordcprclasses.com View Additional Web Addresses


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Description

Classes offered; CPR, AED, First-aid, EMSA, BLS, BCLS,CPR certification classes can be taught in classroom in Concord, CA or at a company's site in the East Bay such as Oakland, Berkeley, Concord.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for STS CPR Concord include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on STS CPR Concord
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 22, 2011 Business started: 01/01/1989 Business started locally: 01/01/1989
Type of Entity

Sole Proprietorship

Business Management
Mr. Charles Seidel, Director
Contact Information
Principal: Mr. Charles Seidel, Director
Number of Employees

2

Business Category

CPR Training & Certification Safety Consultants Parenting Classes Adult & Continuing Education First Aid Instruction

Refund and Exchange Policy
Students are not required to pay for the class until they arrive.
Service Area
The East Bay, including Concord, San Ramon, and Walnut Creek.
Alternate Business Names
ACLS CPR renewal, & CPR Certified Training Classes CPR Certification Training Classes in San Ramon, Concord, & Walnut Creek
Products & Services

BLS Certification
CPR/AED Classes
Infant and Child CPR Courses
ACLS Certification
American Red Cross
First-aid Certification Classes
EMSA for Childcare providers

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.