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          Everlasting Surfaces, Inc has 1 locations, listed below.

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            Business ProfileforEverlasting Surfaces, Inc

            Countertops
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/20/2011

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Everlasting Surfaces, Inc. owned by Adan Camarillo, is a fabrication company and full service showrooms. Everlasting Surfaces Inc. custom cuts a variety of natural and engineered stone slabs for use in kitchens, bathrooms and many other areas such as fireplaces, tabletop and barbecues.

            Business Details

            BBB File Opened:
            2/17/2005
            Years in Business:
            21
            Business Started:
            2/1/2003
            Business Started Locally:
            2/1/2003
            Business Incorporated:
            12/24/2008
            Accredited Since:
            4/20/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            7
            Hours of Operation

            Primary

            M:
            10:00 AM - 5:00 PM
            T:
            10:00 AM - 5:00 PM
            W:
            10:00 AM - 5:00 PM
            Th:
            10:00 AM - 5:00 PM
            F:
            10:00 AM - 5:00 PM
            Sa:
            10:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Adan Camarillo, Owner
            • Ms. Mariruz Pajarito, Manager
            Contact Information

            Principal

            • Mr. Adan Camarillo, Owner

            Customer Contact

            • Ms. Mariruz Pajarito, Manager
            Additional Contact Information

            Fax Numbers

            • (925) 960-9778
              Primary Fax

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/05/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Everlasting Surfaces purchased 3 slabs of Midnight Fusion slabs on July 1, 2020 on our behalf to fabricate countertops. In June of 2022 the contractor told us he was ready to have the templates for the countertops made. Everlasting Surfaces made the templates. The following week we went to decide where to put the templates on the slabs. When they brought out the slabs we saw that one of them was broken and the other two were damaged. The people helping us told us that two of the slabs were unusable but the third might be usable. Since the slabs are made of natural stone and the patterns are unique and we needed three slabs to make all of the counter tops we asked for our money back. They refused. Next Everlasting Surfaces contacted MSI and found that there were 2 remaining slabs of Midnight Fusion and offered to pay half of the cost of the additional slabs. Since the slabs were from a different lot the patterns were very different from the original slabs and in addition the new slabs were scratched. Since this compromise wouldnt work we asked for our money back again. I tried to reach *********************** at Everlasting Surfaces but always got someone else and she never returned my calls. Since *********************** wouldnt return my calls and our kitchen renovation was stopped until we could get countertops we went with our designer to buy new slabs. The countertops have been fabricated from the new slabs and have been installed.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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