Business ProfileforWest Coast Solar, Inc.

I have been a customer with ******************** for 9 years. My wife and I noticed that the lights on the system. The 3 lights would flash sporadically. We didn't pay too much attention to this, until we got are 2022 true up bill from PG@E of over $3,000 (lights on system no longer light up}. I called ***************** of West Coast Solar and ask if someone would come out to figure out what was happening (did I need more panels, was there interference between panels and unit, etc.), ************** said that our system was working from what he could see, and explained the problem was we just bought an *** I3 electric car. I than asked if someone could still come out to see what we could do, ************** said he looked on his computer at a satellite image of our property and said he would get back with me. He did not return call, I called 3 more times and still no answer.Getting no answers from **************, I finally got a call from a ************ {Oct. or November 2022 not sure of exact date.) he had me email copies of my PG@E statements. **** also said he would get back with me, he never did call me.My true up statement is going to surpass $4000 this year. Since March of 2023 thru April, I have called this West Coast over 7 times that I needed this problem fixed! The woman that I talked to sounded like they were even concerned, they would tell me they had to call a supervisor, they would get back to me and told me they talked to the person and they will call me the following day. STILL NO CALL BACK!The lights on the system do not turn on, the illuminated numbers on system does not work, I've talked to PG@E, I've have had electricians come out. they agree something is wrong with the system.When I bought this system, I was told if there were problems, they would be out because of their warranty. I have followed my contract obligations I wish West Coast Solar would do the same. I hope they fix the problem or just take it back.