BBB Accredited Business since
2 of 2 images | See All Images >>
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We offer no hassle sales and quality licensed installation of of flooring materials: Carpet, vinyl, tile, laminates, & hardwoods. We offer a full showroom & are owner operated.
Request a Quote
A BBB Accredited Business since
BBB has determined that Premier Flooring meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Premier Flooring include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Justin Ratcliffe, Owner Ms. Sufi Ratcliffe, Owner
Number of Employees
Contractors - Flooring Floors - Industrial Tile - Ceramic - Contractors & Dealers Floor Materials - Retail Floors - Hardwood
Refund and Exchange PolicyThere are no returns or refunds on custom orders. The manufacturer will take full responsibility on damaged or defective materials, whether it's done in / at the mill or in shipping. We guarantee our labor for 1 year.
Service AreaThis business service area covers: Clearlake, Clearlake Oaks, Cobb, Hidden Valley Lake, Kelseyville, Lakeport, Loch Lomond, Lower Lake, Lucerne, Middletown, Nice, North Lakeport, Paramore Springs, Upper Lake, Whispering Pines.
Alternate Business NamesRatcliffe Custom Flooring
Products & Services
We carry brands like: Shaw, Mohawk, Beaulieu, Armstrong, Home Legend, Quickstep, Bruce, Burke. Residential / Commercial installations