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BBB Business Review

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BBB Accredited Business since

Pilot Health Advocates, Inc.

Phone: (978) 808-0032 Fax: (978) 808-0032 2443 Fillmore St # 253, San Francisco, CA 94115

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Pilot Health Advocates, Inc. is an independent patient advocacy firm dedicated to empowering health care consumers so that you may make optimal choices for your current and future medical care.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pilot Health Advocates, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Pilot Health Advocates, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 12, 2012 Business started: 02/22/2011 Business started locally: 02/22/2011 Business incorporated 02/22/2011 in CA
Type of Entity


Business Management
Ms. Claudia Nichols, Owner
Contact Information
Principal: Ms. Claudia Nichols, Owner
Number of Employees


Business Category

Consultants - Medical Professional Services - General

Refund and Exchange Policy
You direct the engagement scope for our services. We keep you informed of our expense as you stipulate. We pledge to work with you to resolve any billing issues to your satisfaction and agreed fair compensation.
Service Area

Area Business Services: United Ststes


Products & Services

Our mission is to empower you and your families to decide upon optimal medical treatments through education, support for patients' rights, research, access to medical information, and improved communication.

Customer Review Rating plus BBB Rating Summary

Pilot Health Advocates, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.