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Sony Computer Entertainment America LLC (Headquarters)

(650) 655-80002207 Bridgepointe Pkwy, San MateoCA 94404http://www.sony.com/SCA/outline/computer.shtml ! There is an alert for this business !

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Description

This company offers the sale and marketing of software and hardware of the PlayStation peoducts.

BBB Accreditation

Sony Computer Entertainment America LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Sony Computer Entertainment America LLC's rating include:

  • Government action(s) against business.

Factors that raised Sony Computer Entertainment America LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 643 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

643 complaints closed with BBB in last 3 years | 287 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues32
Billing / Collection Issues26
Delivery Issues11
Guarantee / Warranty Issues41
Problems with Product / Service533
Total Closed Complaints 643

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Sony Computer Entertainment America LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 11/05/1997Business started: 11/01/1996
Type of Entity

Limited Liability Company

Contact Information
Principal: Ms. Cynthia Woodman (Sr Paralegal) Anthony Rodriguez (Corporate Escalation Specialist)
Number of Employees

1600

Business Category

Computers Hardware, Software & Services

Products & Services

This company offers This company offers the sales and marketing of software and hardware for PlayStation products.

Alternate Business Names
Qriocity, SCEA
Industry Tips
Computer Software Piracy
Counterfeit Software Offers Flooding E-mail Inboxes
Does Your Business Play "Software Piracy Roulette?"

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.