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BBB Accredited Business since 07/06/2004

NetSuite, Inc. (Headquarters)

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Phone: (650) 627-1000Fax: (650) 627-10012955 Campus Dr Ste 100, San MateoCA 94403-2539

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Description

This company specializes in on-demand, integrated business management software - in a single hosted system, including: customer relationship management (CRM); order fulfillment; inventory; accounting and finance, product assembly; ecommerce; Web site management; and employee productivity.

BBB Accreditation

A BBB Accredited Business since 07/06/2004

BBB has determined that NetSuite, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised NetSuite, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Additional Information

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BBB file opened: 04/20/2004Business started: 02/02/1998
Type of Entity

Corporation

Incorporated: November 2007, DE

Contact Information
Principal: Mr. Zach Nelson (President & CEO)Mr. Jim McGeever (CFO)
Number of Employees

2500

Business Category

Computers Hardware, Software & Services

Alternate Business Names
McGeever, Jim
Industry Tips
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