BBB Accredited Business since 07/06/2004
NetSuite, Inc. (Headquarters)Find a Location
Phone: (650) 627-1000Fax: (650) 627-10012955 Campus Dr Ste 100, San Mateo, CA 94403-2539
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This company specializes in on-demand, integrated business management software - in a single hosted system, including: customer relationship management (CRM); order fulfillment; inventory; accounting and finance, product assembly; ecommerce; Web site management; and employee productivity.
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A BBB Accredited Business since 07/06/2004
BBB has determined that NetSuite, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised NetSuite, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on NetSuite, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: November 2007, DE
Contact InformationPrincipal: Mr. Zach Nelson (President & CEO)Mr. Jim McGeever (COO)
Number of Employees
Computers Hardware, Software & Services