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          DriveSavers, Inc. has 1 locations, listed below.

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            Business ProfileDriveSavers, Inc.

            Data Recovery
            BBB accredited business

            Contact Information

            400 Bel Marin Keys Blvd

            Novato, CA 94949-5650

            Visit Website
            (800) 440-1904

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            Customer Reviews

            4.73/5

            Average of 44 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/2001

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            DriveSavers, Inc. offers data recovery services, including hard disk drives (HDDs), solid-state drives (SSDs), smartphones such as iPhone and Android phone, tablets, USB flash drives, camera cards and enterprise-level devices like RAIDs.

            Business Details

            Location of This Business
            400 Bel Marin Keys Blvd, Novato, CA 94949-5650
            BBB File Opened:
            3/12/1996
            Years in Business:
            38
            Business Started:
            7/1/1985
            Business Started Locally:
            7/1/1989
            Business Incorporated:
            1/3/1992
            Accredited Since:
            1/1/2001
            Type of Entity:
            Corporation
            Number of Employees:
            89
            Alternate Business Name
            • DriveSavers Data Recovery
            Business Management
            • Mr. Jay Hagan, CEO
            • Mr. Scott Moyer, President
            • Mr. Alex Hagan, Director of Marketing & Communications
            • Ms. Michelle West, Marketing Coordinator
            Contact Information

            Principal

            • Mr. Scott Moyer, President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I sent my phone out for data recovery and was given a price range, I needed to give the go ahead to try the recovery before being given a firm quote. The price they are asking is astronomical compared to many other data recovery companies and fell on the high end of the range. I called Drivesavers to say Im not prepared to pay the amount given and would happily pay shipping cost to send my phone back to me, they then gave me a vague answer of Ill have management call you back, no solid time frame. I have now called them back and they are refusing to send me my property back even though the quote that they gave me when given the go ahead is hundreds of dollars less than the invoice that was sent to me. I want my property back, I will pay for the priority shipping
            Read More

            Customer Reviews

            44 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kent D

            04/23/2024

            Staff kind and professional, price high but all my data retrieved
            Read 43 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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