BBB Accredited Business since 03/03/2009
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This company offers comsumer software products. They are a publisher and developer of educational, business, and productivity software for consumers, schools, and corporations.
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A BBB Accredited Business since 03/03/2009
BBB has determined that Individual Software, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Individual Software, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 18 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||14|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||18|
Type of Entity
Incorporated: December 1981, CA
Contact InformationPrincipal: Ms. B. J. Reynolds-Koonce (Accounting & Information Systems Manager)Mr. Jo-L Hendrickson (President)
Number of Employees
Computer Software Publishers & Developers, Computers Hardware, Software & Services
This business serves the United States.
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