BBB Accredited Business since
Phone: (888) 318-6146 548 Market St # 35410, San Francisco, CA 94104
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This company offers digital proofreader software with grammar, punctuation, and style checking technology.
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A BBB Accredited Business since
BBB has determined that Grammarly, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Grammarly, Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 164 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||42|
|Total Closed Complaints||164|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMs. Valerie Bonear, Support Mgr. Mr. Brad Hoover, CEO Customer Support, Manager
Number of Employees
Computer Software Publishers & Developers
Service AreaThis business service area covers: worldwide.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview