BBB Business Review

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BBB Accredited Business since

El Cerrito Coin Exchange

Phone: (510) 525-3335 View Additional Phone Numbers 10531 San Pablo Ave, El Cerrito, CA 94530 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company buy scrap gold in all forms to include resellable jewelry, broken jewelry, dental and industrial. Buys and sell rare, variety and common date coins, gold and platinum jewelry, and real diamonds. Buys and sell bullion to include gold, silver, and platinum. This company offers home visits for collections of all sizes of jewelry, coin or bullion.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that El Cerrito Coin Exchange meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for El Cerrito Coin Exchange include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on El Cerrito Coin Exchange
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 2006 Business started: 11/01/2006 in CA Business started locally: 11/01/2006
Type of Entity


Business Management
Customer Service
Contact Information
Principal: Customer Service
Number of Employees


Business Category

Coin Dealers, Supplies Gold, Silver & Platinum Dealers Jewelry Buyers

Products & Services

El Cerrito Coin Exchange offers the following product(s): Gold Coins, Silver Coins, Certified U.S. Coins, platinum (when available)

Method(s) of Payment
Cash for immediate take away, check/cashier's check on case by case basis, bank wire transfer (which may be held up to 48 hours)
Service Area
This business service area covers: entire Bay Area.
Industry Tips
Selling Gold, Online Or In Person

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.