BBB Logo

Better Business Bureau ®
Start With Trust®
In San Francisco Bay Area and Northern Coastal California

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 06/01/1999

Straus Carpet Company

(510) 428-2828View Additional Phone Numbers2828 Ford St, OaklandCA 94601-2114

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers flooring services and installation of flooring products including carpet, hardwood & laminates, vinyl & linoleum, oriental & area rugs, and commercial flooring services.

BBB Accreditation

A BBB Accredited Business since 06/01/1999

BBB has determined that Straus Carpet Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Straus Carpet Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

top
BBB file opened: 02/13/1992Business started: 01/01/1975
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr
Sacramento, CA95827-1703
(800) 321-2752
http://www.cslb.ca.gov

BBB records show a license number of 464457 for this company.

Type: Contractor's License Board

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Tom Straus (Owner)
Number of Employees

8

Business Category

Carpet & Rug Dealers - New, Contractors - Flooring, Hardwood Floor Contractors, Carpet Layers

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: 10:00 AM to 03:00 PM
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.