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BBB Business Review

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BBB Accredited Business since

McCurley's Floor Center, Inc.

Phone: (925) 866-2200 3191 Crow Canyon Pl Ste M, San Ramon, CA 94583 http://www.macfloor.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

McCurley's Floor Center, Inc. has provided quality flooring, professional installation and flooring service for over 40 years.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that McCurley's Floor Center, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for McCurley's Floor Center, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on McCurley's Floor Center, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 1985 Business started: 12/01/1985 Business started locally: 12/01/1985 Business incorporated 10/18/2006 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752

Type of Entity

Corporation

Business Management
Mr. Casey Etemadi, Contact Mr. M K Etemadi, President
Contact Information
Principal: Mr. Casey Etemadi, Contact
Number of Employees

1

Business Category

Carpet & Rug Dealers - New Floor Materials - Retail Resilient & Vinyl Flooring Tile - Non-Ceramic - Contractors & Dealers Tile & Marble Carpet & Rug Distributors & Manufacturers Tile - Ceramic - Manufacturers & Distributors Tile Sales Floor Coverings & Installation Carpet Installation Floor Refinishing Floor Resurfacing Floors - Laminate Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors

Service Area
Bay Area, California
Alternate Business Names
Concord Discount Floors Concord Floors Danville Floor McCurley Shaw Floor Covering McCurley's Concord Floor
Products & Services

This company offers all types of flooring sales and installation and full line of floor care products.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.