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BBB Business Review

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BBB Accredited Business since

J C Carpet & Upholstery Clean

Phone: (925) 382-8660 Fax: (925) 779-9256 View Additional Phone Numbers 173 Tyrone Ct, Vacaville, CA 95688 http://www.jc-carpets.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business specializes in carpet, upholstery, tile & grout cleaning and restoration services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J C Carpet & Upholstery Clean meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for J C Carpet & Upholstery Clean include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J C Carpet & Upholstery Clean
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 25, 2008 Business started: 01/01/1999 Business started locally: 01/01/1999
Type of Entity

Sole Proprietorship

Business Management
Mr. Jorge Clara, President
Contact Information
Principal: Mr. Jorge Clara, President
Number of Employees

1

Business Category

Carpet & Rug Cleaners Water Damage Restoration Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Carpet & Rug Repair

Refund and Exchange Policy
If you are not satisfied with the service you have received, we will refund your money. No questions asked.
Service Area
Our service area spans from Livermore to Vacaville and covers every city in between.
Products & Services

JC Carpet & Upholstery Cleaning specializes in carpet, upholstery, tile & grout cleaning/restoration for your home or business. We also offer emergency water extraction/flood repairs, carpet stretching/repairs, pet odor and red stain removal.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.