BBB Business Review

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This business is not BBB accredited.

Custom Woodworks & Mfg.

Phone: (650) 591-8938 Fax: (650) 593-2215 235 Old County Rd, San Carlos, CA 94070 http://www.customwoodworks.net


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Description

At Custom Woodworks we are a hands-on, custom cabinet shop that has been serving the Bay Area since 1977. Our goal is to craft the finest custom cabinets. No job too small, please come see us!


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Custom Woodworks & Mfg. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Custom Woodworks & Mfg.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 21, 1977 Business started: 01/01/1977 Business started locally: 01/01/1977
Type of Entity

Sole Proprietorship

Business Management
Mr. Marc Schiavo, Owner
Contact Information
Principal: Mr. Marc Schiavo, Owner
Number of Employees

8

Business Category

Cabinets

Refund and Exchange Policy
All of our cabinets have been hand crafted in San Carlos, CA since 1977. We back the structural integrity of our product for life.
Service Area
The San Francisco Bay Area and Commercial Worldwide
Products & Services

With over 12,000 square feet of modern cabinet design and manufacturing equipment, our team shares over 50 years of experience in furniture manufacturing and cabinet architecture. We offer numberous choices in hardware, wood species & finishes.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.