Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Dolan Lumber Companies

Additional Locations

Phone: (800) 936-5267 Fax: (925) 686-3933 View Additional Phone Numbers 2231 Monument Blvd, Concord, CA 94520 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers building materials including hardware and tools, flooring materials, lumber, window and patio doors, home improvement products, etc.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dolan Lumber Companies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dolan Lumber Companies
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1985 Business started: 01/01/1959 Business started locally: 01/01/1959 Business incorporated 01/20/1964 in CA
Type of Entity


Business Management
Ms. Kelley Kenny, Store Manager, Concord Mr. Eugene Dolan, President
Contact Information
Principal: Ms. Kelley Kenny, Store Manager, Concord
Number of Employees


Business Category

Building Materials Hardware - Retail Lumber - Retail Home Improvements

Service Area
This business service area covers the bay area.
Alternate Business Names
Dolan Lumber Dolan P E Lumber Companies Dolan's Doors Windows & Lumber Dolan's Lumber Windows & Doors Dolan's Windows & Doors Dolans of Concord

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.