BBB Business Review

This Business is not BBB Accredited

T.I.L. Darling

(855) 845-3275P.O. Box 1173, DanvilleCA 94526http://www.theonlineclothingboutique.com

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Description

T.I.L. Darling is a private membership site offering women's boutique clothing and accessories at up to 60% off retail. Sales begin daily at 12 AM PT / 3 AM ET and last for up to 72 hours. Membership is free.

T.I.L. Darling offers unique & affordable women's party dresses, casual dresses, tops, blouses, shirts, t-shirts, leggings, skinny jeans, sweaters, sweatshirts, hoodies, cardigans, necklaces, earrings, bracelets, rings, sunglasses and more.

BBB Accreditation

T.I.L. Darling is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

This business has no rating at this time.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on T.I.L. Darling

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Boutiques

Additional Information

top
BBB file opened: 09/17/2009Business started: 03/01/2008Business started locally: 10/01/2008
Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Daniel Hsu (Owner)
Number of Employees

1

Business Category

Boutiques

Hours of Operation

24 Hours a Day

Refund and Exchange Policy

RETURNABLE ITEMS
As part of the detailed product information about each product, we indicate whether or not it is eligible for return. For an item to be eligible for return, the following must apply:
The item must have been marked as returnable on our site at the time of purchase. Items marked as non-returnable may not be returned at any time.
We must receive the returned item within 21 days from the date the item is delivered to you.
When returning multiple orders at the same time, please package each order in a separate package and include the correct return documentation with each order.
REFUND METHOD
If you return an eligible item, your refund will be in the form of store credit, which will be automatically applied to your account. You should expect a merchandise credit to your account approximately 14 days from the date you mail your return. We will notify you once we've credited your account.
US RETURNS
Sorry, in order to keep prices low, T.I.L. Darling requires customers to pay up to $7.95 (less if your original shipping cost was below $7.95) for a USPS Priority Mail Return Label that we will email to your registered email address.
INTERNATIONAL RETURNS
Send the original item (if it is eligible for return) back to us via an economical method and, if the return was the result of our error, we'll reimburse you for the shipping costs once we receive it back. Customers seeking reimbursement for international return shipping must provide a copy of the return shipping receipt from the carrier to T.I.L. Darling Customer Service in order to process the return shipping reimbursement request.

Service Area

We delivery to the USA and its territories, as well as worldwide

LocationsX

1 Locations

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*T.I.L. Darling is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Boutiques

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.