BBB Business Review

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This business is not BBB accredited.

Mimi Home Solutions

Phone: (888) 390-6464 Fax: (925) 556-3303 View Additional Phone Numbers 4101 F Dublin Blvd, #432, Dublin, CA 94568 http://www.yourhomeyourlife.com


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Description

This company offers window coverings, plantation shudders, blinds and shades.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Mimi Home Solutions include:

  • 14 complaint(s) filed against business
  • Failure to respond to 5 complaint(s) filed against business

Factors that raised the rating for Mimi Home Solutions include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 14
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mimi Home Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 08, 2010 Business started: 01/21/2009 Business started locally: 01/21/2009 Business incorporated 01/21/2009 in CA
Type of Entity

Corporation

Business Management
Mr. Jerrill Rice, President
Contact Information
Principal: Mr. Jerrill Rice, President
Number of Employees

1

Business Category

Blinds

Service Area
This business service area covers: Bay Area
Out of Business

BBB's business review for Mimi Home Solutions was created in October 2010. A recent review of this company's complaints was done in April 2014. Consumers allege that the company has failed to deliver and/or install purchased products, and consumers also report difficulty reaching the company when attempting to inquire about their purchase.

Mimi Home Solution responded to BBB's request for information, stating that the company was out of business and no longer taking new customers. The company indicated that they intended to resolve any issues with current customers who had placed an order prior to the company going out of business. Customers of Mimi Home Solutions whose order has not been completed and are experiencing difficulty resolving issues with the company directly may wish to file a complaint with the Contractors State License Board (CSLB). CSLB may be reached at (800) 321-2752, or www.cslb.ca.gov. Consumers who are unable to resolve marketplace issues with a company directly may also file complaints with the BBB.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.