BBB Business ReviewIs this your Business?
BBB Accredited Business since 04/23/2013
11 N Ellsworth Ave, San Mateo, CA 94401-2819
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 04/23/2013
BBB has determined that Ipsy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Ipsy's rating include:
- Length of time business has been operating.
Factors that raised Ipsy's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 28 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||6|
|Problems with Product / Service||13|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||28|
Type of Entity
Incorporated: August 2011, DE
Contact InformationPrincipal: Ms. Jennifer Goldfarb (President)Customer Contact: Esteban Ochoa Mr. Marcelo Camberos (CEO)
Number of Employees
Beauty Consultant, Beauty Supplies & Equipment Repair, Internet Shopping
Products & Services
This company offers beauty and skin care products available with a monthly subscription.
This business service area covers: Worldwide.
Alternate Business NamesMyGlam, Personalized Beauty Discovery, Inc., Ipsy.com
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Ipsy is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Email Addresses
BBB Complaint Process
Industry Tips for Beauty Consultant
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.