BBB Accredited Business since 01/01/1981
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This firm offers banking and financial services.
A BBB Accredited Business since 01/01/1981
BBB has determined that Wells Fargo meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Wells Fargo's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5161 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
All Mortgage complaints for this company nationwide, are handled by the BBB in Des Moines, IA. Since we don't handle mortgage complaints locally, we strongly suggest that you contact the BBB servicing Des Moines. Their website is www.desmoines.bbb.org and their phone number is 515-243-8137.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||190|
|Billing / Collection Issues||1851|
|Guarantee / Warranty Issues||24|
|Problems with Product / Service||3049|
|Total Closed Complaints||5161|
Customer Reviews Summary Read customer reviews
10 Customer Reviews Customer Reviews on Wells Fargo
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Department of Business Oversight
1515 K Street Suite 200
BBB records show a license number of 1512 for this company, issued by Department of Business Oversight. Their web address is http://www.dbo.ca.gov.
Type of Entity
Incorporated: April 1999, DE
Number of Employees
Banks, Financial Services, Money Orders & Transfers, Currency Exchange