BBB Accredited Business sinceFind a Location
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This firm offers banking and financial services.
A BBB Accredited Business since
BBB has determined that Wells Fargo meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Wells Fargo include:
- Government action(s) against the business
Factors that raised the rating for Wells Fargo include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4417 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1603|
|Total Closed Complaints||4417|
Additional Complaint Information
All Mortgage complaints for this company nationwide, are handled by the BBB in Des Moines, IA. Since we don't handle mortgage complaints locally, we strongly suggest that you contact the BBB servicing Des Moines. Their website is www.desmoines.bbb.org and their phone number is 515-243-8137.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||44|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Business Oversight
1515 K Street Suite 200, Sacramento CA 95814
Phone Number: (866) 275-2677
The number is 1512.
Type of Entity
Number of Employees
Banks Currency Exchange Money Orders & Transfers Financial Services
Alternate Business NamesWachovia Wells Fargo Bank Wells Fargo Card Services Wells Fargo Financial Wells Fargo Insurance Wells Fargo Merchant Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview