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BBB Business Review

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BBB Accredited Business since

Railroad Avenue Autoworks

Phone: (707) 429-1379 Fax: (707) 429-5586 605A Railroad Ave, Suisun City, CA 94585 View Additional Email Addresses http://www.railroadauto.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers auto repair services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Railroad Avenue Autoworks meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Railroad Avenue Autoworks include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Railroad Avenue Autoworks
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1994 Business started: 09/01/1994 Business started locally: 09/01/1994
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair
10240 Systems Pkwy, Sacramento CA 95827
http://www.dca.ca.gov/consumer/wll.shtml
Phone Number: (855) 837-7985

Type of Entity

Sole Proprietorship

Business Management
Mr. David Castillo, Owner
Contact Information
Principal: Mr. Henry Castillo, Manager
Number of Employees

3

Business Category

Auto Repair & Service Auto Repair - Tune-Up Brake Service Transmissions - Automobile Truck Repair & Service Auto Services - Oil & Lube Auto Electric Service

Service Area
This business service area covers San Francisco, Oakland, Fremont, Santa Rosa, Hayward, Concord, Berkeley, Richmond, Antioch, Daly City, San Mateo, Vacaville, San Leandro, Livermore, Napa, Sonoma, Vallejo, San Rafael, San Mateo, Walnut Creek
Products & Services


Services
Smog inspections diagnostics and repairs
Computer Diagnostics/Driveability
Tune-ups
Brakes
Major and Minor Factory Services - 30,000, 60,000 and 90,000 mile services
Oil Changes
Transmission Service
Air Conditioning Service and Repairs
Electrical Repairs
Mufflers
Catalytic Converters
State Brake and Lamp Certifications
CV Axle Repair/Replacement
Used Tires
Engine/Transmission Replacement
AND MUCH MORE...

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.