BBB Accredited Business since 08/01/1985
BBB Business Reviews may not be reproduced for sales or promotional purposes.
According to information in BBB files this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.
A BBB Accredited Business since 08/01/1985
BBB has determined that Firestone Tire & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Firestone Tire & Service's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Firestone Tire & Service
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
This firm is headquartered at 50 Century Boulevard, Nashville, TN 37214, 615-872-5000. Its Retail Division is headquartered at 333 East Lake Street, Bloomingdale, IL 60108, 630-259-9000.BBB file opened: 01/01/1985Business started: 01/01/1900Business started locally: 01/01/1946
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Bureau of Automotive Repair
10240 Systems Pkwy
BBB records show a license number of 222581 for this company.Type: Bureau of Automotive Repair
Check License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Contact InformationPrincipal: Mr. Robert Berg (Manager) Consumer Affairs Mr. Richard Salazar (District Manager)
Auto Repair & Service, Tire Distributors & Manufacturers, Battery Supplies, Tire Retread & Repair, Mufflers & Exhaust Systems, Brake Service, Auto Inspection Stations, Tire Dealers, Shock Absorbers, Battery Repairing & Rebuilding