BBB Business Review

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BBB Accredited Business since

DFM Auto Repair

Phone: (707) 462-3008 575 S State St, Ukiah, CA 95482 http://www.dfmauto.com



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Description

This company offers: Auto repair for American, Asian and European cars, RV and Motor homes,, including smog test, brakes, lamp inspection, 4WD, oil changes, cooling systems, air conditioning and electrical systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that DFM Auto Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for DFM Auto Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DFM Auto Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 10, 2000 Business started: 01/01/1962 Business started locally: 01/01/1962 Business incorporated 07/01/1980 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Auto Repair--Richmond
3260 Blume Dr Ste 340, Richmond CA 94806
www.autorepair.ca.gov
Phone Number: (510) 964-3030

Bureau of Automotive Repair
10240 Systems Pkwy, Sacramento CA 95827
www.autorepair.ca.gov
Phone Number: (855) 837-7985

Type of Entity

Corporation

Business Management
Mrs. Bonnie Lorenzi, Owner
Contact Information
Principal: Mrs. Bonnie Lorenzi, Owner
Number of Employees

4

Business Category

Auto Repair & Service Auto Headlight Restoration Auto - Emissions Testing Brake Service Radiators - Automotive Recreational Vehicles - Repair & Service Truck Repair & Service Four Wheel Drive Vehicles - Repair & Service Auto Air Conditioning Auto Electric Service

Service Area
This business service area covers: Ukiah Valley
Alternate Business Names
D F M Garage, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.