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Find a Location

Action Auto Fleet And Truck Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAction Auto Fleet And Truck Repair

    Fleet Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Action Auto Fleet And Truck Repair offers service and repair of US and foreign cars and trucks, four wheel drive vehicles and diesel engines; engine rebuild and exchange, transmissions, auto air conditioning, diagnostic service, electrical systems and tires.

    Business Details

    Location of This Business
    311 Sunset Dr. Units: E and F, Antioch, CA 94509-2870
    BBB File Opened:
    11/7/2012
    Years in Business:
    11
    Business Started:
    9/10/2012
    Business Incorporated:
    9/28/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 301390 for this business, issued by Bureau of Automotive Repair

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • Antioch Action Auto, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Ms. Vanessa Flores, Owner
    Contact Information

    Customer Contact

    • Ms. Vanessa Flores, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I brought my truck a **** ***** K10 driving it to Action Auto ***************** ***** Antioch ** ***** June 2023 for the following: - Change carburator - Change Intake manifold - Fix Brakes - Check transfer case - Change Radiator and fan - Add Long tube Headers and pipes -Add different Camshaft - Change Air cleaner -Oil Change, new starter On Aug 30 I gave the owner **************** a $2,000 Deposit because supposedly they were finally going to start working on the truck. I constantly asked for updates week after week,month after month and there was never any progress. I asked for the truck back as is because nothing was getting done to it, but was assured that they were already working on it and would be ready in a week. In October they were still "working on it". They never got to work on the brakes or the exhaust pipes so i told her to not work on that, i just want my truck back and I was going to get that done somewhere else. November and the truck is still there. They told me that the exhaust had to be put on the truck for them to finish it, so we agree I would tow it to get it done then bring it back to them, but they wanted $3,500. The truck was damaged, leaking transmission fluid,headers were put on with a hammer and damaged,it's missing parts, the engine belt fell off, fan to radiator never got connected, and the truck is not driveable, they didn't do anything right. Nov 10 they told me to just take my truck as it is, that they don't know where the missing parts are. I told them that all I want is my $2,000 deposit back knowing that now it will cost me much more to get it fixed with all the damage that it has now. Six months in that shop for nothing and they refuse to give my deposit back. I showed them their own yelp reviews that i'm not the first customer they do that too and they just don't care, they are really just scamming people from their money and not doing the jobs.

    Customer Reviews

    0 Customer Reviews

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