BBB Logo

Better Business Bureau ®
Start With Trust®
San Francisco Bay Area and Northern Coastal California

BBB Business Review

Is this your Business?

BBB Accredited Business since 04/24/2014

Ford Lincoln Fairfield

Phone: (707) 421-3300Fax: (707) 421-33043050 Auto Mall Ct, FairfieldCA 94534-4184

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers maintenance, repair and smog service for all auto brands; sales and parts for new Ford and Lincoln cars and trucks, pre-owned vehicle sales.

BBB Accreditation

A BBB Accredited Business since 04/24/2014

BBB has determined that Ford Lincoln Fairfield meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Ford Lincoln Fairfield's rating include:

  • One serious complaint filed against business.

Factors that raised Ford Lincoln Fairfield's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service6
Delivery Issues0
Total Closed Complaints 11

Additional Information

top
BBB file opened: 11/07/1990Business started: 10/07/1959
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair
10240 Systems Pkwy
Sacramento, CA95827-3006
http://www.autorepair.ca.gov

BBB records show a license number of 263437 for this company.

Type: Bureau of Automotive Repair

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

BBB records show a license number of 47809 for this company.

Type: Dept of Motor Vehicle

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Dustin Marazzito (GM)Ms. Anne Stewart (Controller)Ms. Heather Vladislavich (Customer Relations Mgr.)
Number of Employees

98

Business Category

Auto Dealers - New Cars, Auto Dealers - Hybrid Vehicles, Auto Services - Oil & Lube, Auto - Fleet Maintenance, Auto Smog Inspection, Auto Repair & Service - Diesel, Auto Repair & Service, Auto Parts & Supplies - New, Auto Dealers - Used Cars

Service Area

This business service area covers: Benicia, Dixon, Fairfield, Rio Vista, Suisun City, Vacaville, Vallejo.

Alternate Business Names
Price - Simms Ford, LLC
Industry Tips
BBB Teams with J.D. Power and Associates to Boost Value of Information Available to Car Buyers
Buying a New Car
Buying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Dont Fall Victim to Enticing Auctions Ads for Cars!
Millions Expected to Heat up the Holiday Season with Auto Purchases
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
The Hail Season is Here
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.