BBB Business Review
This Business is not BBB Accredited
Pleasanton Specialty Sales, Inc. (Previous Ownership)
Find a LocationPhone: (925) 484-2262Fax: (925) 426-8535View Additional Phone Numbers4321 1st St, Pleasanton, CA 94566-7125http://www.specialtysales.com! There is an alert for this business !
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BBB Accreditation
Pleasanton Specialty Sales, Inc. (Previous Ownership) is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Pleasanton Specialty Sales, Inc. (Previous Ownership)'s rating include:
- Government action(s) against business.
- Failure to respond to one complaint filed against business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 4 |
| Billing / Collection Issues | 2 |
| Problems with Product / Service | 7 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 13 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 43657 for this company.
Type: Dept of Motor VehicleCheck License Status: Click here to view license info
Please note that governmental licensing information may not be current.
BBB records show a license number of 41654 for this company.
Type: Dept of Motor VehicleCheck License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: April 2002, CA
Business Management
On March 15, 2011 the businesses ownership changed. A separate report under the new management is available.
Contact Information
Principal: Mr. Steve Barlow (Co-Owner)Mr. Tony Jahnichen (President)Mr. Andy Reid (Co-Owner)Number of Employees
15
Business Category
Auto Dealers - Antique & Classic, Auto Dealers - Used Cars
Products & Services
This company offers classic and exotic car dealership services.
Service Area
This business service area covers: Worldwide
Alternate Business Names
Specialty Sales, Specialty Sales of San CarlosIndustry Tips
BBB Teams with J.D. Power and Associates to Boost Value of Information Available to Car BuyersBuying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Millions Expected to Heat up the Holiday Season with Auto Purchases
Purchasing a Car Online
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers
LocationsX
3 Locations
5200 Gateway Plaza Dr
Benicia, CA 94510-2149(707) 748-4000
(800) 409-0199Directions4321 1st St
Pleasanton, CA 94566-7125(800) 600-2262
(925) 484-2262Directions850 El Camino Real
San Carlos, CA 94070-4010(650) 326-1000Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Pleasanton Specialty Sales, Inc. (Previous Ownership) is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Auto Dealers - Antique & Classic
BBB Teams with J.D. Power and Associates to Boost Value of Information Available to Car BuyersBuying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Millions Expected to Heat up the Holiday Season with Auto Purchases
Purchasing a Car Online
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
There is a government action involving this business.